The Convenience of Just Walk Out Technology for Health Care Settings
In the fast-paced world of health care, every minute counts. Doctors, nurses, and other health care staff often find themselves struggling to balance their demanding schedules with the need to grab a quick meal or snack. Traditional payment methods can be inconvenient, especially when wallets and phones are not readily accessible during working hours. That’s where Amazon’s Just Walk Out technology comes in.
Introducing Badge Pay: A Game-Changing Innovation
Amazon’s Just Walk Out technology, developed to address the universal dislike of waiting in lines, has now introduced an innovative feature called “badge pay.” This feature aims to bring the convenience of Just Walk Out technology to health care settings, allowing doctors, nurses, and other health care staff to seamlessly purchase food and beverages by simply scanning their employee badge.
The initial implementation of badge pay can be found at St. Joseph’s/Candler Hospital Campus in Savannah, Georgia, making it the first U.S. hospital to offer this groundbreaking capability. By linking their employee badges to their payroll deduct account, health care workers can enter the Just Walk Out technology store, select the items they need, and leave without the hassle of standing in line for payment. The purchase amount is automatically deducted from their payroll account, streamlining the process and saving valuable time.
The Significance of Just Walk Out Technology with Badge Pay
Just Walk Out technology has already gained popularity among shoppers in various settings, such as airports, stadiums, university campuses, grocery and convenience stores, theme parks, and cafes. However, health care facilities have unique challenges that require tailored solutions. Hospital staff often work long hours, including overnight shifts, and may not have easy access to food and beverages during these times. The introduction of badge pay in health care settings addresses these challenges by providing 24/7 access to essential items for doctors, nurses, and other health care staff.
Moreover, badge pay expands the functionality of employee badges beyond identification and building access. By integrating payments linked to payroll, employees have a seamless and convenient way to purchase meals, snacks, and drinks, eliminating the need for cash or credit cards.
Enabling Badge Pay Capability
To enable the badge pay capability at Candler Hospital, Amazon worked closely with CBORD, a leading provider of health care automation solutions. CBORD facilitated the integration of Just Walk Out technology with the hospital’s existing systems, allowing for a smooth and efficient user experience.
Health care workers can enter the Just Walk Out technology store by scanning their employee badge at the entry pedestal. They can then browse the store for the items they need, add them to their basket, and exit the store without any additional steps. The purchase amount is automatically deducted from their payroll deduct account, ensuring a seamless transaction.
Employees can access their receipts and account balance through their hospital’s badge pay web portal or mobile app, providing transparency and convenience. This feature allows employees to keep track of their purchases and manage their expenses effectively.
Benefits for Health Care Staff and Facilities
The introduction of Just Walk Out technology with badge pay has numerous benefits for health care staff and facilities. Here are some of the key advantages:
- Convenience and Time-Saving: Health care workers no longer need to carry their wallets or phones during working hours, making the purchase of food and beverages hassle-free. With no lines to wait in, they can quickly grab what they need and get back to their important tasks, saving valuable time.
- 24/7 Accessibility: Health care facilities often operate around the clock, and badge pay ensures that employees have access to essential items at any time. This is especially crucial for overnight shifts when most cafeterias and stores are closed.
- Streamlined Payment Process: By linking purchases directly to the employee’s payroll deduct account, badge pay eliminates the need for cash, credit cards, or mobile wallets. This simplifies the payment process and reduces the risk of misplaced or forgotten payment methods.
- Improved Efficiency: Just Walk Out technology enables health care staff to make quick purchases without disrupting their workflow. This leads to increased efficiency and productivity, benefiting both the employees and the overall operations of the facility.
Just Walk Out Technology: A Revolution in Retail
Just Walk Out technology is not limited to health care settings. In recent years, Amazon has been offering this innovative technology as a service to third-party retailers, with more than 120 locations already equipped with Just Walk Out technology-enabled stores. These locations span across the United States, United Kingdom, Australia, and Canada and include airports, stadiums, university campuses, grocery and convenience stores, theme parks, cafes, and more.
The success of Just Walk Out technology can be attributed to its ability to remove the friction of waiting in lines. By leveraging advanced technologies such as computer vision, sensor fusion, and generative artificial intelligence (generative AI), customers can simply grab what they need and leave the store, knowing that they will be automatically and accurately billed for their purchases.
Continuous Innovation and Expansion
Amazon’s commitment to innovation has led to continuous advancements in Just Walk Out technology. The company has introduced new features and capabilities to meet the evolving needs of retailers and customers. Some of these recent advancements include:
1. Expanded Array of Products
Just Walk Out technology now supports an expanded array of products, thanks to new sensor capabilities. Stores utilizing the technology utilize various sensors, including cameras, shelf sensors, weight sensors, and RFID tags. These sensors enable accurate tracking of customer selections, allowing retailers to offer a wide range of products while maintaining seamless checkout-free experiences.
2. Multiple Store Formats
Different retailers have different requirements, and Just Walk Out technology caters to those diverse needs. It offers multiple store formats, ranging from custom retrofits of existing stores to prefabricated kits for various retail needs. This flexibility allows retailers to adapt the technology to their specific operational models and deliver a frictionless shopping experience to their customers.
3. Diverse Payment Options
To cater to the diverse needs of customers, Just Walk Out technology supports various payment options. In university campuses, for example, partnerships with campus card providers enable students to use their meal plan accounts to enter Just Walk Out technology-enabled stores, simplifying the payment process. Similarly, in health care facilities, badge pay offers a seamless payment method for employees, further enhancing convenience.
4. Just Walk Out Analytics
Just Walk Out Analytics provides retailers with valuable insights into customer behavior while preserving privacy. The aggregated and anonymized data collected by the technology allows retailers to analyze how products are considered, picked up, returned to the shelf, and purchased. This information helps retailers identify low-conversion products, optimize product placement, and increase basket sizes, ultimately driving sales and improving the customer experience.
The Impact of Just Walk Out Technology
The implementation of Just Walk Out technology has already shown significant impact and positive results. For instance, Lumen Field, the home of the NFL’s Seattle Seahawks, installed its first Just Walk Out technology store, the District Market, during the 2022 season. The store saw a 60% increase in customer throughput compared to the traditional concession stand that previously occupied the same location. By the end of the season, transactions per game increased by 85% and total sales per game increased by an impressive 112%.
Looking Ahead: The Future of Just Walk Out Technology
As Amazon’s Just Walk Out technology continues to evolve and expand, both customers and retailers are reaping the benefits. The convenience, efficiency, and seamless shopping experience offered by Just Walk Out technology have transformed the way people shop in various settings, including health care facilities. With continuous innovation and advancements, Just Walk Out technology is set to revolutionize retail and enhance the customer experience even further.
To learn more about Just Walk Out technology and discover Just Walk Out technology-powered stores near you, visit the official Amazon website and explore the available options in your area. Embrace the future of frictionless shopping with Just Walk Out technology, where waiting in line becomes a thing of the past.
Conclusion
Just Walk Out technology with badge pay is revolutionizing the way health care staff access food and beverages during their busy schedules. By eliminating the need for traditional payment methods and seamlessly linking purchases to employee payroll accounts, Just Walk Out technology is streamlining the process and saving valuable time for doctors, nurses, and other health care staff. The convenience of 24/7 access to essential items further enhances the efficiency and productivity of health care facilities. With continuous innovation and expansion, Just Walk Out technology is transforming retail and shaping the future of frictionless shopping.